Toxic Premises

A “toxic premise” is an unstated assumption that defines and undermines professional relationships, meetings, or projects. It almost always remains tacit, even unsayable, but people can learn to hear it emerge from all the things that remain unsaid. And it’s not about blaming or judging others. Everyone risks operating on the basis of toxic premises […]

10 Kindness Imperatives

An effective communication strategy must always be predicated on kindness. In fact, everything we do entails such kindness imperatives. Here are 10 ways to activate kindness in your daily work and life.