Many of my clients in recent days have asked me questions about the communications implications of COVID-19, and I would like to share those questions as well as some […]
Research commissioned by Speak Media and released at the end of 2019 found that 90% of in-house comms leaders experience “content chaos.” They struggle with content creation and evaluation, […]
Edelman’s 2020 Trust Barometer offers the latest annual update to a gold standard for understanding shifts in the levels of trust placed in major global institutions: government, business, NGOs, […]
In company after company, the Communications department devolves into becoming the source of talking points and official versions. No one believes these things anymore. Not the media, not influencers. […]
Meetings waste time and energy when the concept of “better” is left off the agenda. Every participant needs a clear idea of the agenda and their role. No meeting […]
This year I have had the good fortune of working as a monthly contributor on Two Drops of Ink, regularly recognized in annual lists of the best blogs on […]
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